Returns

To ensure that the Crystal Singing Bowl you choose is right for you, we offer a free advisory service, audio and visual recordings. If you are unsure if this process is sufficient for you to determine what you like to purchase, you may book a one-to-one appointment in person, at the Harmonic Space to play the bowls before you commit to purchasing. Therefore we are unable to offer a returns policy if you change your mind. This does not affect your statutory rights if the bowl is damaged or broken upon arrival

this is valid for any product purchased in our store

FAULTY OR INCORRECTLY SUPPLIED ITEMS

If an item is received in a damaged condition, or if the item you have received is not the one you ordered, please contact us immediately using our online contact form. At Harmonic Space, we will organise a courier to collect the faulty/incorrect and dispatch a replacement as soon as possible.   Please be advised that you will need to check the packaging as soon as you take delivery of the item and do not sign for the item if the packaging is damaged in anyway until you have checked the contents.  Please open the box whilst the courier is present and only sign for the item if your order is complete and intact.